Shipping Policy

Shipping Information:

We do not ship to P.O. boxes or APO/FPO addresses.
Currently, we only ship within the United States.

Shipping Methods: FedEx or USPS

Processing Time: Orders placed on our website typically take 1 business day to process. During this time, we verify your payment, pick and pack your items, and prepare them for shipment.

Shipping within the United States:

Delivery Time: Orders shipped within the United States will take approximately 1-5 business days to arrive at your specified shipping address.

Free Shipping: We offer free standard shipping for all orders over $50 within the United States. For orders under $50, a flat shipping rate $4.99 USD will apply.

Shipping Status:

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

In case you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.

Order Changes:

Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.

Item Not Received:

If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at fureverdogshop@gmail.com.

Tracking Information:

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

Taxes:

We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.

For Further Inquiries:
If you have any additional questions, feel free to reach out to our customer services at:

Phone: +37129609537
Email: fureverdogshop@gmail.com